Privacy policy
Welcome to Vellorian. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Vellorian (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you visit our website, make a purchase, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
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Information We Collect
We may collect the following types of information:
Personal Information
Full Name Email Address Mobile Number Billing Address Shipping Address Payment Details (processed securely through third-party payment gateways) Order History Customer Support Communications
Automatically Collected Information
IP Address Browser Type Device Information Operating System Website Usage Data Cookies and Similar Technologies
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How We Use Your Information
We use your information to:
Process and fulfill orders Deliver products Provide customer support Send order confirmations and shipping updates Improve our website and services Personalize your shopping experience Prevent fraud and unauthorized transactions Comply with applicable laws Send promotional emails or SMS (only where permitted or with your consent)
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Payment Information
For your security, Vellorian does not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are processed securely through trusted third-party payment providers that comply with industry security standards.
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Cookies
Our website uses cookies and similar technologies to:
Keep you signed in Remember your shopping cart Save your preferences Analyze website performance Improve user experience Deliver relevant marketing content
You can manage or disable cookies through your browser settings, although some website features may not function properly.
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Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers, including:
Payment Gateway Providers Shipping and Courier Partners Website Hosting Providers Analytics Providers Marketing Service Providers Government or Regulatory Authorities where legally required
These parties are permitted to use your information only for the services they provide on our behalf.
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Data Security
We implement appropriate technical and organizational security measures to protect your information from:
Unauthorized access Data loss Misuse Alteration Disclosure Destruction
Despite our efforts, no method of electronic storage or internet transmission is completely secure.
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Data Retention
We retain your personal information only for as long as necessary to:
Complete your orders Provide customer support Maintain business records Meet legal and tax obligations Resolve disputes
After this period, your information is securely deleted or anonymized.
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Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information Correct inaccurate information Request deletion of your personal data Withdraw consent for marketing communications Request a copy of the information we hold about you
To exercise these rights, please contact us using the details below.
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International Customers
If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.
By using our website, you consent to such transfers where permitted by law.
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Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of those third-party websites.
We encourage you to review their privacy policies before providing any personal information.
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Children’s Privacy
Vellorian does not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
The updated version will be published on this page with a revised “Last Updated” date.
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Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Vellorian
Email: contact@vellorian.co
Website: https://vellorian.co